How it works

Built for owners who aren't here.

Everything about JustTap is designed around one fact: you're not in Dubai, and your property is. Here's exactly how that works — including the parts other companies keep vague.

01

Tell us

WhatsApp or the website, from any timezone. A real person replies within the hour, 9am–9pm Dubai time. No call centers, no ticket numbers.

02

We hold the keys

You sign a one-page authorization. Keys enter insured custody in a logged safe. Every checkout and return is signed and timestamped — a record you can see.

03

Licensed pros work

Every specialist is trade-licensed, insured, contracted to us, and supervised on site. They work for you through us — never left alone with your home.

04

You get proof

Every visit ends with a photo report. Every quote needs your approval before work starts. Every decision is logged to your property's file.

Our promise

One throat to choke. Ours.

Your broker gets paid when you transact. Building watchmen watch doors. Developers mark their own homework. We're the only party whose entire business is answering for your property.

Accountable

One contract, one invoice, one party responsible. If anything goes wrong, you call us — not a subcontractor, not a helpline.

Independent

We take no money from developers. Our inspection reports answer to you and nobody else.

On record

Insured key custody, timestamped visit logs, evidence-grade reports. We don't ask for trust — we document everything so you don't have to give it blindly.

JustTap Residential Property Care Services Co. L.L.C · DET License 1299095 · Insured key custody · 419 Al Khabeesi, Deira, Dubai

Common questions

The fine print, in plain words

Is JustTap a maintenance company?

No — and that's deliberate. Licensed specialist firms perform the labor; JustTap owns the standard, the supervision, the schedule, and the accountability. You get one company to hold responsible, with specialist-grade work underneath.

How do I pay?

Payment link after booking confirmation — card or bank transfer. One invoice, from us, always. No cash to technicians, ever.

What areas do you cover?

All of Dubai. Our current focus communities are JVC, Dubai Marina, Business Bay, Dubai Hills and Sobha Hartland.

What happens if something is damaged during a visit?

We carry insurance on key custody and property access, every entry is logged and photographed on arrival and departure, and we — not a subcontractor — answer for what happens inside. That chain of custody is the whole point of the company.

Your keys are safer with a company
than with a favor.

Ten founding spots at AED 999. Either way — check your DLP date. It doesn't extend.